Tanderra Ski Lodge

2012 Accommodation Rates

Booking Conditions

1. Weekends include Friday and Saturday Nights. Minimum weekend charge is 2 nights at the appropriate rate.

2. 5 day Mid-Week includes Sunday to Thursday nights.

3. Weekend bookings must be paid in full. For mid week bookings full payment is preferred, however a minimum deposit of 50% is required. If the booking is made by Phone, Fax or E-mail, then the payment must be received within 5 days.

4. Balance of any tariffs must be paid 28 days prior to occupancy. Failure to do so may result in cancellation of the booking and forfeiture of the deposit. Rooms will not be held if payments are outstanding. Bookings are only confirmed when the agreed payment has been received. Payment receipts will only be sent on request.

5. A confirmation slip will be issued when FULL payment is received, and MUST be presented to the Lodge Manager on arrival.

6. Early Bird Bookings require a 50% deposit on booking, and must be paid in full before the 30th April to obtain the discount.

Refunds / Conditions

1. Notice of cancellation or alterations must be given in writing to the Tanderra booking officer as early as possible before the accommodation date. Refunds can only be claimed by completing the TSC Refund Claim form, which is available on request from the booking officer.

2. Cancellations more than 28 days notice:- Full amount refunded. Cancellations less than 28 days notice:- Full amount refunded less 10% handling fee. Reservation maybe rescheduled without incurring any handling fee. Cancellations less than 7 days notice:- Full amount refunded less 20% handling fee. Reservation maybe rescheduled incurring a 10% handling fee. Cancellations less than 3 days notice:- No refund given and reschedulling is not possible.

3. EARLY BIRD BOOKINGS: Cancellation conditions as per condition 2 EXCEPT when cancellations are less the 7 days notice – no refund given and rescheduling is not possible.

4. Tanderra offers a NO SNOW GUARANTEE. If there are fewer than 5 lifts at Mt Hotham operational due to lack of snow 3 days prior to the commencement of the ski booking a full refund will be given on the cancellation of pre-organized and fully paid accommodation.

5. All Guests should confirm Alpine Road conditions with the relevant Authorities (www.mthotham.com.au) before travelling to Mt Hotham. Vehicles and chains should be checked for suitability in Alpine conditions which can be potentially hazardous. It is a legal requirement that suitable chains for your vehicle MUST be carried by both 2 and 4 wheel drives vehicles. ACCESS GUARANTEE: Refunds on accommodation due to road closure can only be claimed if both Omeo and Harrietville access are closed (less a 10% handling fee).

6. A Commercial Bus line operates daily to Mt Hotham direct from Melbourne. Secure parking facilities and bus transport to Mt Hotham are available from Harrietville at Hoys Service Centre just after the main bridge.

7. A Snow Chain fitting and removal service (Ph: 0429 400 060) is available on the Harrietville & Omeo to Hotham roads where the ‘fit chains here’ sign is displayed. It usually operates on Weekends but may NOT be available Mid-week. Please call or check signs just after you pass through Harrietville or Omeo.